Parkbliss Privacy Policy

Last Updated: February 16, 2017

Parkbliss wants to make it simple to find convenient Parking Spaces by connecting a Licensor’s Space with a Licensee in need of a Parking Space. In this privacy policy, we let you know what information we require from you, a Licensor or Licensee, and how we use it, in order to achieve our goal and improve our services. Below, we estipulate how you can share with other Licensees and Licensors in the Parkbliss community.

1. Scope of this Privacy Policy

Parkbliss (“Parkbliss,” “we,” “our,” and/or “us”) values the privacy of individuals who use our application, websites, and related services (collectively, the “Parkbliss Platform ”). This privacy policy (the “Privacy Policy”) explains how we collect, use, and share information from Parkbliss users (“Users”), comprised of both Parkbliss Licensees (“Licensees”) and Parkbliss Licensors (including Driver applicants) (“Licensors”). Beyond the Privacy Policy, your use of Parkbliss is also subject to our Terms of Service ( www.parkbliss.com/legal/terms).

2. Information We Collect

A. Information You Provide to Us

Registration Information. When you sign up for a Parkbliss account, you give us your name, email address, profile photo, and phone number. If you decide to sign up for Parkbliss using your Facebook account, we will also get basic information from your Facebook profile like your name, gender, profile photo, and Facebook friends.

User Profile Information. When you join the Parkbliss community, you can create a Parkbliss Profile to share information about yourself, store and share favorite Parking Spaces, leave review and comments on Parking Spaces used. Filling out a profile is optional, and you can share as little or as much as you want. Your name (and for Licensors, Profile photos) is always part of your Profile.

Parking Space Information. As a Licensor, when you add a Parking Space to be marketed through the Parkbliss Platform, you give us the location, address and a photo of the space. You may also be required to provide proof of ownership or legal right to manage, operate or lease the Parking Space.

Payment Method. When you add a credit card or payment method to your Parkbliss account, a third party that handles payments for us will receive your card information. To keep your financial data secure, we do not store full credit card information on our servers.

Communications. If you contact us directly, we may receive additional information about you. For example, when you contact our Customer Support Team, we will receive your name, email address, phone number, the contents of a message or attachments that you may send to us, and other information you choose to provide.

Payment Information. When you add a bank routing numbers, tax information, and any other payment information, a third party that handles payments for us will receive your information. We do not store this information in full in our servers.

B. Information We Collect When You Use the Parkbliss Platform

Location Information. Parkbliss allows you to find available Parking Spaces nearby, provided from Licensors. In order to so, we need to know your location. When you open Parkbliss on your mobile device, we receive your location. We may also collect the precise location of your device when the app is running in the foreground or background. As a Licensor, in order to facilitate the process of providing your Parking Space’s location, when you add a Parking Space through the Parkbliss Website, we receive your location.

Your location information is necessary for things like providing Licensees with nearby Parking Spaces provided from Licensors, determining the distance of a Licensee from a Parking Space for Checking In and Checking Out, and provide navigation and route suggestions to a Parking Space. Also, if the need ever arises, our team may use and share location information to help protect the safety of Parkbliss Users or a member of the public. If you give us permission through your device settings or Parkbliss app, we may collect your location while the app is off to identify promotions or service updates in your area.

Device Information. Parkbliss receives information from Users’ devices, including IP address, web browser type, mobile operating system version, phone carrier and manufacturer, application installations, device identifiers, mobile advertising identifiers, push notification tokens, and, if you register with your Facebook account, your Facebook identifier.

Usage Information. To help us understand how you use the Parkbliss Platform and to help us improve it, we automatically receive information about your interactions with the Parkbliss Platform, like the pages or other content you view, your actions within the Parkbliss app, and the dates and times of your visits.

User Feedback. At Parkbliss, we want to make sure Users are always enjoying great our services. Licensees and Licensors may rate and review each other at the end of every Parking Session. We receive information about ratings and reviews and, as we explain below, give Licensees information about Licensors’ ratings and reviews and vice versa.

Address Book Contacts. If you permit Parkbliss to access the address book on your device through the permission system used by your mobile platform, we may access and store names and contact information from your address book to facilitate invitations and social interactions that you initiate through our Platform and for other purposes described in this privacy policy or at the time of consent or collection.

Information from Cookies and Similar Technologies. We collect information through the use of “cookies”, tracking pixels, and similar technologies to understand how you navigate through the Parkbliss Platform and interact with Parkbliss advertisements, to learn what content is popular, and to save your preferences. Cookies are small text files that web servers place on your device; they are designed to store basic information and to help websites and apps recognize your browser. We may use both session cookies and persistent cookies. A session cookie disappears after you close your browser. A persistent cookie remains after you close your browser and may be accessed every time you use the Parkbliss Platform. You should consult your web browser(s) to modify your cookie settings. Please note that if you delete or choose not to accept cookies from us, you may be missing out on certain features of the Parkbliss Platform.

C. Information We Collect from Third Parties

Third Party Services. If you choose to register for Parkbliss or otherwise link your Parkbliss account with a third party’s service (such as Facebook), we may receive the same type of information we collect from you (described above) directly from those services.

Third Party Partners. We may receive additional information about you, such as demographic data, payment information, or fraud detection information, from third party partners and combine it with other information that we have about you.

3. How We Use the Information We Collect

We use the information we collect from all Users to:

  • Connect Licensees with Licensors;
  • Provide, improve, expand, and promote the Parkbliss Platform;
  • Analyze how the Parkbliss community uses the Parkbliss Platform;
  • Communicate with you, either directly or through one of our partners, including for marketing and promotional purposes;
  • Personalize the Parkbliss experience for you and your friends and contacts;
  • Send you text messages and push notifications;
  • Facilitate transactions and payments;
  • Provide you with customer support;
  • Calculate Parking Rates.
  • Find and prevent fraud; and
  • Respond to trust and safety issues that may arise, including incidents, disputes between Licensees and Licensors, and requests from government authorities.

Additionally, we use the information we collect from Licensors for the following purposes related to driving on the Parkbliss Platform:

  • Sending emails and text messages to Licensors who have started the Parking Space Application process regarding the status of their application;
  • Determining a Parking Space’s eligibility to be marketed through the Parkbliss Platform; and
  • Notifying Licensors about demand, pricing and service updates;

4. How We Share the Information We Collect

A. Sharing Between Users

Sharing between Licensees and Licensors. Licensees and Licensors that have been matched are able to see basic information about each other, such as names, photo, ratings, and any information they have added to their Profiles. Licensees’ ratings of Parking Spaces are shared with the respective Licensors.

We do not share your actual phone number or other contact information with other Users. In case of a report or issue, we will seek to connect you with the relevant Licensor or Licensee, including sharing actual contact information with your permission.

B. Sharing Between Parkbliss and Third Parties

API and Integration Partners. If you connect to the Parkbliss Platform through an integration with a third party service, we may share information about your use of the Parkbliss Platform with that third party. We may share your information with our third party partners in order to receive additional information about you. We may also share your information with third party partners to create offers that may be of interest to you.

Third Party Services. The Parkbliss Platform may allow you to connect with other websites, products, or services that we don’t have control over. If you use these services, we will provide the third party with information about you to allow them to provide the service to you. We can’t speak to the privacy practices of these third parties, and we encourage you to read their privacy policies before deciding whether to use their services.

Service Providers. We work with third party service providers to perform services on our behalf, and we may share your information with such service providers to help us provide the Parkbliss Platform, including all of the things described in Section 3 above.

Other Sharing. We may share your information with third parties in the following cases:

  • While negotiating or in relation to a change of corporate control such as a restructuring, merger or sale of our assets;
  • If a government authority requests information and we think disclosure is required or appropriate in order to comply with laws, regulations, or a legal process;
  • With law enforcement officials, government authorities, or third parties if we think doing so is necessary to protect the rights, property, or safety of the Parkbliss community, Parkbliss, or the public.
  • To comply with a legal requirement or process, including but not limited to, civil and criminal subpoenas, court orders or other compulsory disclosures.
  • If you signed up for a promotion with another User’s referral or promotion code, with your referrer to let them know about your redemption of or qualification for the promotion;
  • To provide information about the use of the Parkbliss Platform to potential business partners in aggregated or de-identified form that can’t reasonably be used to identify you; and
  • Whenever you consent to the sharing.

5. Your Choices

Email Subscriptions. You can always unsubscribe from our commercial or promotional emails but we will still send you transactional and relational emails about your account use of the Parkbliss Platform.

Push Notifications. You can opt out of receiving push notifications through your device settings. Please note that opting out of receiving push notifications may impact your use of the Parkbliss Platform (such as receiving a notification that your Parking Space has been reserved).

Profile Information. While your name will always be shared with Licensors and fellow Licensees, you can delete any additional information that you added to your Profile at any time if you don’t want Licensors and Parkbliss Line Licensees to see it. Licensees will always be able to see Licensors’ names, rating and profile photos. Licensors will always be able to see Licensees’ names, rating, profile photos and vehicle information.

Location Information. While you can prevent your device from sharing location information at any time through your Device’s operating system settings, Parking Space’s and Licensor’s location is core to the Parkbliss Platform and without it we can’t provide our services to you.

Facebook Friends. You can control whether to enable or disable the Facebook mutual friends feature through your profile settings.

Editing and Accessing Your Information. You can review and edit certain account information by logging in to your account settings and profile (Licensors may edit additional information through the Dashboard portal). If you would like to terminate your Parkbliss account, please do so through the Parkbliss app or Website. If you choose to terminate your account, we will deactivate it for you but may retain information from your account for a certain period of time and disclose it in a manner consistent with our practices under this Privacy Policy for accounts that are not closed. We also may retain information from your account to collect any fees owed, resolve disputes, troubleshoot problems, analyze usage of the Parkbliss Platform, assist with any investigations, prevent fraud, enforce our Terms of Service, or take other actions as required or permitted by law.

6. Other

Data Security. We are committed to protecting the data of the Parkbliss community. Even though we take reasonable precautions to protect your data, no security measures can be 100% secure, and we cannot guarantee the security of your data.

Children’s Privacy. Parkbliss is not directed to children, and we don’t knowingly collect personal information from children under 13. If we find out that a child under 13 has given us personal information, we will take steps to delete that information. If you believe that a child under the age of 13 has given us personal information, please contact us at contact@parkbliss.com.

Changes to Our Privacy Policy. We may make changes to this Privacy Policy from time to time. If we make any material changes, we will let you know through the Parkbliss Platform, by email, or other communication. We encourage you to read this Privacy Policy periodically to stay up-to-date about our privacy practices. As long as you use the Parkbliss Platform, you are agreeing to this Privacy Policy and any updates we make to it.

Contact Information. Feel free to contact us at any time with any questions or comments about this Privacy Policy, your personal information, our use and sharing practices, or your consent choices by contacting us at contact@parkbliss.com.